Purchasing for Hotels

Creating sustainable strategies

Trust us to deliver long-term solutions that make your property competitive and resilient.

Finding better value in all areas of your business saves your team time and money.

Buying better to boost quality and control costs

Maintaining competitive pricing is a big challenge for independent hotels and small chains. It’s hard coming up against the big groups with their economies of scale and massive buying power but Lynx can help you level the playing field with better cost controls.

Sustainable business development

Every hotel is different and we work with you to create bespoke solutions for short and long-term benefits. Our service gives you access to the top suppliers in all sectors from fresh food to guest amenities and furniture. Our goal is to help you deliver the finest quality you can at a price that makes you competitive and resilient to market and supply chain changes.

 

With Lynx on your side you can confidently plan ahead and focus on creating the best guest experience with products and margins that are sustainable.

Purchasing for Hotels
Hotel reception

Cost controls that don’t compromise quality

We have decades of hospitality experience helping hotels save money where it doesn’t show so they can spend it where it does. We shine a spotlight on all areas of spending from back of house to front, identifying where new purchasing strategies can cut costs – from switching brands to finding better suppliers.

 

Our team will negotiate better prices and offer more choice so you can find a supplier that’s the right quality and price for your hotel.

What our customers say

Kalindi Juneja

Kalindi Juneja - CEO, PoB Hotels

“PoB Hotels is a carefully curated collection of the most exceptional independent hotels across the UK and Channel Islands. Our partnership with Lynx Purchasing has seen remarkable benefits for our hotels. Their invaluable assistance allows our hotel teams to save precious time, and to discover innovative cost-saving solutions. With a focus on a wide range of procurement needs, their expertise benefits numerous teams throughout the hotel. Their trends report and forecasting encourage the use of seasonal ingredients, as well as highlighting items that are not sustainable.”

David Scott - Hotel Folk

David Scott - Chief Executive Officer, The Hotel Folk

“We run six rural and coastal hotels in Suffolk. Lynx Purchasing understands more about procurement than we do, so can make things happen quickly, and get us a better deal than we could ourselves. If we identify a product area where we need support, Lynx will do the analysis, and come back with the best price. There are areas on our menus where we prefer to use local suppliers, such as our butcher, but for other products, by combining our purchasing across fresh, frozen and ambient we get a much better deal. That also reduces the number of vehicles delivering to our hotels, which is important environmentally. Lynx don’t just help in the obvious areas, it’s also telecoms, waste management, and we’ve recently done some work on consumables - it’s both the glamorous and the not so glamorous!”

Headlam Hall Rural Retreat

David Jackson - General Manager, Headlam Hall

“As a Country Hotel with Spa and Golf Club Headlam Hall have a reputation for service and quality. Local is important to the business but we also need a mix of suppliers. At Headlam hall we have dealing with Lynx purchasing for over 8 years, Purchasing food, all types of equipment, cleaning products and chemicals. I have always found the service and support extremely good along with cost savings and would not hesitate to recommend them."

Ross Aitchison - Operations Manager, The Torridon, Wester Ross, Scotland

"We have well-established relationships with local suppliers across the Highlands, and we complement that with products sourced through Lynx Purchasing . This includes food for our 45 staff that live in, as well as other essential purchases such as drinks. The advice and support we get from Lynx is invaluable, for example in educating our chefs to understand that they’re also business people, and have to be aware of the cost of what they’re buying. The seasonal forecasting is also excellent, in terms of not only what to put on the menu, but also what to avoid. Our relationship with Lynx is very personal, they’re always at the end of the phone when I need them."

The Westbridge

Alla David - General Manager, The Westbridge

The Westbridge Hotel is an independent 4 star, 80 room hotel close to the Queen Elizabeth Olympic Park, Westfield shopping centre and O2 Arena, as well as the hugely successful ABBA Arena in Stratford.

Alla David, General Manager, says: “We’ve been working with Lynx Purchasing since 2016. With rising costs, it is imperative to have such partnership, especially for an independent business with little buying power. We use them for various aspects of our business including merchant fees, stationary, food, beverages, cleaning, catering supplies and waste. Their focus has always been on identifying savings without compromising on quality. They also supported us with existing contracts where we could achieve better pricing. We appreciate that there’s no hard sell. We get a report on the potential savings, and an introduction to the supplier, and then it’s up to us if we want to proceed.

We have a small restaurant, and post-covid we were looking for ways to reduce costs and meet changing customer demand. ABBA Arena opened on our doorstep, and we had to adapt to a new type of a customer to cater for. We have discussed our requirements with Lynx, and they introduced us to a supplier of an authentic Italian pizza with their own stone oven, which has been very successful for us.

One other important area where Lynx Purchasing adds value is with continuity of contact. Even if there’s a change of personnel at the supplier level, Lynx team is always there to represent us as they understand our business needs."

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